PRIVACY POLICY
1. Introduction
In the course of its business, Maison Aryana collects and processes personal data concerning the users of its website maison-aryana.com. The protection of your privacy is of paramount importance to us and we are committed to ensuring the confidentiality of your personal data in accordance with current legislation.
The purpose of this privacy policy is to inform you about how we collect, use and protect your personal data and about your rights.
2. Data controller
Company name: Maison Aryana
Email: maison_aryana@hotmail.com
3. Data collected
We collect several types of personal data when you use our site:
- Identification data: Surname, first name, address, telephone number, email.
- Order data: Information relating to the products purchased, delivery address and billing information.
- Payment details: Payments on our site are processed by a secure payment service provider. We do not store any bank details.
- Browsing data: IP addresses, browser type, pages visited, and other data collected via cookies (see our cookie policy for more details).
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4. Purposes of data processing
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The personal data collected is used for the following purposes:
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- Order management: Processing, shipping and tracking of orders placed on our site.
- Customer service: Answering your questions, processing your complaints and assisting you in tracking your orders.
- Personalisation of the user experience: Adapting the offers and services provided on our site to your preferences.
- Marketing: Sending you promotional offers and information about our products, subject to your prior consent.
- Improving the site: Analysing the use of our site in order to improve its operation and the services offered.
5. Data sharing
Your personal data is never sold, rented or shared with third parties for commercial purposes without your consent. However, we may share your information with:
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- Service providers: for order processing, site management, marketing and secure payment management. These service providers undertake to respect the confidentiality of your data.
- Legal authorities: In the context of legal obligations, we may be required to transmit some of your data to public authorities.
6. Data retention period
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We keep your personal data only for as long as is necessary for the purposes for which it was collected and in accordance with legal obligations. For example
- Data relating to orders is kept for the legal retention period: 5 years.
- Data relating to invoicing is kept for the legal retention period for invoices: 10 years.
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7. Data security
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We implement appropriate technical and organisational security measures to protect your personal data against loss, theft, unauthorised access or any other attack on its integrity.
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8. Your rights
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In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
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- Right of access: You may request access to your personal data at any time.
- Right of rectification: If your data is incorrect or incomplete, you may request that it be amended.
- Right of deletion: You may request the deletion of your data, subject to certain legal obligations.
- Right to object: You may object to the use of your data for specific purposes, such as direct marketing.
- Right to portability: You have the right to receive the data you have provided to us in a structured, commonly used and machine-readable format.
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To exercise your rights, please contact us at the following address: maison_aryana@hotmail.com.
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9. Cookies
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For more information on the use of cookies on our site, please consult our Cookie Policy.
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10. Changes to the privacy policy
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We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and, where appropriate, you will be notified by email.
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11. Contact
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If you have any questions about this privacy policy or if you wish to exercise your rights, you can contact us at the following address: maison_aryana@hotmail.fr